Effective Date: 03.17.2025

Cullette ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use any of our services. By visiting cullette.com, you accept the practices described in this policy and agree to our Terms of Service.

We may update this Policy from time to time. If any material changes are made, we will notify you by either updating the date or providing direct notice.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT

Information You Provide

You may provide information directly to us when you:

• Create an account or join our community
• Make a purchase
• Sign up for emails or giveaways
• Contact us directly

This may include your name, shipping address, email address, phone number, payment information, and any personal messages you submit through our forms.

We use this information to:

• Process your orders
• Communicate with you about your purchase
• Improve our site and services
• Send updates, promos, or digital downloads (if opted in)
• Manage returns and store credits

Automatically Collected Data

When you browse our website, we may automatically collect:

• IP address, browser type, device type
• Pages visited and actions taken
• Cookies and analytics info

This data helps us understand how users interact with our site and personalize your experience.

INFORMATION DISCLOSURE

We do not sell or rent your personal information. We may share your data only with trusted third-party service providers such as:

• Payment processors (e.g., Shopify, Stripe)
• Shipping couriers (e.g., USPS, UPS)
• Email tools or analytics platforms (e.g., Klaviyo, Google)

They are required to keep your information confidential and use it only to provide services on our behalf.

In limited situations, we may also disclose your data:

• To comply with legal requirements
• To protect the safety or rights of Cullette or our customers
• In connection with a business transfer (e.g., sale or merger)

COOKIES & TRACKING

We and third parties use cookies and other analytics tools to help us to provide a better user experience by, for example, delivering more relevant advertising on the Services and across the Internet and linking data collected across other computers or devices that you may use, and to better understand how you use our Services. Our system may not recognize Do Not Track requests or headers from some or all browsers.

YOUR RIGHTS

You may:

• Access or update your personal info
• Delete your account
• Opt out of marketing emails anytime via the “Unsubscribe” link or by contacting us

DATA SECURITY

We implement appropriate safeguards (SSL encryption, firewalls, etc.) to keep your data safe. However, no system can be 100% secure — so we urge you to use strong passwords and protect your login info.

CONTACT US

For questions or concerns, please contact:
📩 support@cullette.com